Privacy Policy

1. Local data

Aivium is a desktop application. Your files are opened from your computer or from storage you connect, and by default are not uploaded to our servers.

2. What data we process

• Account data: name, email, subscription and license status.
• Payment data is processed by the payment provider, including Paddle where a payment is processed by Paddle; we do not store full card details.
• Technical data about application failures — described in detail in “Diagnostics and error reports” below.

3. Diagnostics and error reports

To find and fix defects, Aivium sends us technical crash reports.

Sent automatically: an anonymous installation identifier, application and operating system versions, the error class and stack trace, and structured agent events — the names of the tools used, retry counters and how the task ended.

Not sent: the content of your conversations with the agent, your files, keys and passwords, your e-mail address, the names of your projects and files.

If you submit a report yourself (the “Send” button in the error dialog), it also carries your comment, e-mail address, project name and the name of the open file — so that we can investigate and reply to you. The same dialog lets you submit anonymously.

You can turn diagnostics off in the application settings. A report you submit manually is delivered regardless — we treat pressing the button as your consent.

4. Working with AI providers

To fulfil a request, the agent may send the context you select to the AI provider you select. This is a separate workflow action, not an automatic upload of all files. Processing on the provider's side is governed by its policy.

5. Secrets and keys

API keys and credentials are stored in the secrets vault on your machine and are not passed to the agent without an explicit action.

6. Cookies

The website uses necessary cookies for sessions and basic analytics. You can restrict them in your browser settings.

7. User rights

You can request access to your data, its correction or deletion by writing to support@aivium.app.

8. Changes

This policy may be updated. The current version is always available on this page.

9. Contacts

Questions about data processing: support@aivium.app. See also the offer and the license agreement.

Personal data operator details

• Name: TOO «MADE IN DREAM»
• BIN: 251040021293
• Registered address: 041602, Ospanhan Aubakirov str., house 9, Talgar, Almaty region Kazakhstan
• E-mail: billing@aivium.app
• Bank: АО Kaspi Bank
• SWIFT: CASPKZKA
• Settlement account: KZ58722S000049147728